Jobs in Malaysia

Job Description: Ensure all incoming calls are answered with full integrity & deliver excellent customer service. Register & Administrate tickets and/or service request.

Job Description: At least 1 year experience in customer service. Educate customers on the most recent updates and enhancements to our products/services.

Job Description: Engage with customers to understand their needs and deliver exceptional value and service. This role is ideal for a professional with an e-commerce or…

Job Description: Manage service quality and enhance customer satisfaction. Implement and oversee e-commerce activities. Minimum 1 year of relevant work experience in e-commerce…

Job Description: Provide an excellent after sales services to customer. Liaison with key e-commerce marketplace such as Lazada and Shopee to claim return and refund etc.

Job Description: Experience in customer service, e-commerce platforms and operations preferred; As part of our growing e-commerce team, you will be responsible to assist the e…

Job Description: Having previous customer service experience would be an added advantage. Follow required procedures and processes to resolve customer inquiries or complaints;…

Job Description: Responsible for handling customer inquiries and making appointments. Diploma in Business, Marketing or other related majors. Must have good command of English.

Job Description: Attending to user fronting and back-office processing works via online chat, support email, CS voice support, or tickets in relation to the following matters.

Job Description: Collaborate with cross-functional stakeholders (mainly Dispute, Payment, Finance and Fraud teams) to ensure a seamless claims process and positive customer…

Job Description: Participate in online conversations to build brand visibility, customer satisfaction and marketing/ecommerce support.

Job Description: Excellent communication and customer service skills. Upload and update product listings on various e-commerce platforms.

Job Description: Adaptation of e-Commerce digital assets, creating Mega Events eComm assets, maintenance of e-Commerce on-site visuals (product information, education…

Job Description: Utilize strong analytical ability to evaluate end-to-end customer experience across multiple channels and customer touch points.

Job Description: Conduct customer analysis (customer mapping) for better market opportunities with the product mix. Be in close contact with customer in the frame of consumer…

Job Description: At least 1 year of experience in management consulting and / or project management in the e-Commerce, supply chain or similar industry.

Job Description: Minimum 1 year of relevant work experience in e-commerce industry. A well-established local e-commerce consultancy company is looking for a E-Commerce &…

Job Description: Be an internal SME (subject-matter expert) in e-commerce payments processing to assist in solving daily payments issues creatively and effectively.

Job Description: Conduct regular quality checks to maintain high standards of operational efficiency and customer satisfaction. Strong analytical and problem-solving skills.

Job Description: Maintains familiarity with customer demographics and develops an appropriate look and feel for all promotion and event related collateral.

Job Description: Pay attention to the improvement of the logistics service quality of key e-commerce platforms, and promote the increase of the company's e-commerce business…

Job Description: Manage client messaging through advertisements and social media platforms, guiding potential customers through the sales process with a focus on providing…

Job Description: Utilizes strong analytical ability to improve end-to-end customer experience across multiple channels and customer touch points.

Job Description: Execute Search campaigns on major platforms (i.e. Google, Microsoft Advertising, Amazon and any self-service e-Commerce platforms) across all GroupM agencies.

Job Description: Prospecting Business to Business (B2B) clients in e-commerce, as well as other sectors requiring NV's logistics services.