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Customer Experience Expert Jobs 2019


Customer Communications & Knowledge Management Specialist

Date: 2019-09-22 (New)

Job Description: Very confident understanding of telco customers, telco products and Maxis customer experience objective. Possess 10 Years of work experience and 3- 5 years in…

Company: Maxis
Hiring Organization: Maxis
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details




Global Process Expert- Product Information Management

Date: 2019-09-22 (New)

Job Description: Experience with ERP and PIM systems is a plus. A Bachelor’s Degree, Master’s Degree is a plus with a minimum of 2 years of relevant professional experience.

Company: HILTI
Hiring Organization: HILTI
Salary: TBD
Location: Selangor
Street Address: TBD

Locality: Selangor
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Operations Support Specialist

Date: 2019-09-22 (New)

Job Description: You will have experience of working within an operational environment. Coach and mentor to help build domain experience amongst peers.

Company: BP
Hiring Organization: BP
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Customer Experience Expert

Date: 2019-09-22 (New)

Job Description: Participate in customer and client calibration sessions to identify customers' needs and expectations. Minimum 2 years’ experience of experience performing…

Company: Teledirect
Hiring Organization: Teledirect
Salary: TBD
Location: Malaysia
Street Address: TBD

Locality: Malaysia
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Customer Experience (SOS)

Date: 2019-09-22 (New)

Job Description: Expert in Microsoft office products (Excel, PowerPoint, Word). Drive improvements to improve seller performance. Work with various teams (eg.

Company: Shopee
Hiring Organization: Shopee
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Experience (CX)

Date: 2019-09-22 (New)

Job Description: Understand the customer experience through regular tests. Drive improvements to create a delightful customer experience. Fluency in reading Mandarin are pluses.

Company: Shopee
Hiring Organization: Shopee
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


P&O Customer Care Expert

Date: 2019-09-22 (New)

Job Description: Work experience in virtual/remote teams preferred. The purpose of this role is to serve as the first point of contact for employees, managers and HR community…

Company: Novartis
Hiring Organization: Novartis
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Network Strategy & Planning Specialist

Date: 2019-09-22 (New)

Job Description: Investigation of current usage of network data and recommend improvement and additional usage in relation to network capability and customer experience;

Company: Maxis
Hiring Organization: Maxis
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Customer Insights Associate

Date: 2019-09-22 (New)

Job Description: Identify segmented customer lifecycles, calculate segmented customer lifetime value and develop key customer segments insights to drive greater usage and…

Company: Maxis
Hiring Organization: Maxis
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Customer Value Management - Segment Owner

Date: 2019-09-22 (New)

Job Description: Lead a team of cross-functional marketing experts to own & deliver customer lifecycle marketing activities for a segment of customer.

Company: DiGi Telecommunications
Hiring Organization: DiGi Telecommunications
Salary: TBD
Location: Shah Alam
Street Address: TBD

Locality: Shah Alam
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Customer Value Coach

Date: 2019-09-22 (New)

Job Description: Experience in sales or customer service position is a plus. Minimum 5 years of sales experience and training/mentoring experience.

Company: Roche
Hiring Organization: Roche
Salary: TBD
Location: Subang Jaya
Street Address: TBD

Locality: Subang Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Customer Value Management - Segment Owner

Date: 2019-09-22 (New)

Job Description: Lead a team of cross-functional marketing experts to own & deliver customer lifecycle marketing activities for a segment of customer.

Company: Telenor
Hiring Organization: Telenor
Salary: TBD
Location: Malaysia
Street Address: TBD

Locality: Malaysia
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Customer Service Team Lead

Date: 2019-09-22 (New)

Job Description: Act as subject matter expert. Minimum 1 year experience of managing team (10-15 members) in contact centre environment. Manage a team consists up to 15 members.

Company: Shopee
Hiring Organization: Shopee
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Arabic Speaking Analyst (Entry Level)

Date: 2019-09-22 (New)

Job Description: Work together with Subject Matter Experts on quality scoring. The sheer variety of work we do, and the experience it offers, provide an unbeatable platform from…

Company: Accenture
Hiring Organization: Accenture
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Payroll Expert (to support Indonesia)

Date: 2019-09-22 (New)

Job Description: Work experience in virtual/remote teams preferred. Work experience in international environment/team/global company preferred. Benefits of Working for Novartis.

Company: Novartis
Hiring Organization: Novartis
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Expert Business Process Modelling and Notation

Date: 2019-09-22 (New)

Job Description: Communicates proactively with internal customers and team members. Experience in working in a complex global environment.

Company: Roche
Hiring Organization: Roche
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Regional Trainer-East Coast

Date: 2019-09-22 (New)

Job Description: The regional trainer role is to be a respected learning partner that enables differentiated unmatched customer experience and touch-point excellence across all…

Company: Maxis
Hiring Organization: Maxis
Salary: TBD
Location: Kuantan
Street Address: TBD

Locality: Kuantan
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Hospitality Training Specialist - Service Optimization (Hotsos Trainers)

Date: 2019-09-22 (New)

Job Description:  Resolve support calls for customers. Experience with the following is a plus:  Have advanced to expert level proficiency with Microsoft Office products.

Company: Amadeus
Hiring Organization: Amadeus
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Customer Service Associate

Date: 2019-09-22 (New)

Job Description: To date, Teledirect has implemented over 4,500 successful programmes interacting with our clients' customers around the world and a customer acquisition track…

Company: Teledirect Telecommerce Sdn Bhd
Hiring Organization: Teledirect Telecommerce Sdn Bhd
Salary: TBD
Location: Brickfields
Street Address: TBD

Locality: Brickfields
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Assistant Accountant

Date: 2019-09-22 (New)

Job Description: Required to be expert in Excel with Pivot, Macros knowledge and experience. Experience in ERP system, preferably Oracle. Post invoices into Oracle Financials.

Company: The Boston Consulting Group
Hiring Organization: The Boston Consulting Group
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Customer Value Management - Solution Analyst

Date: 2019-09-22 (New)

Job Description: Driven to constantly improve & enhance customer experience. Marketing / Customer Value Management Tribe. You will be a key member of a team of cross-functional…

Company: Telenor
Hiring Organization: Telenor
Salary: TBD
Location: Malaysia
Street Address: TBD

Locality: Malaysia
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Facilities Assistant

Date: 2019-09-22 (New)

Job Description: Demonstrates proactive & professional approach to customer service. Client/Stakeholder ManagementProvide superior customer service to meet on-site client’s…

Company: JLL
Hiring Organization: JLL
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Solution Centre Manager

Date: 2019-09-22 (New)

Job Description: Experience on IT Service Management best practice (ITIL). Experience in large global organisation using in-sourced and out-sourced IT service providers.

Company: British American Tobacco
Hiring Organization: British American Tobacco
Salary: TBD
Location: Selangor
Street Address: TBD

Locality: Selangor
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Subject Matter Expert - Service Recovery Team

Date: 2019-09-22 (New)

Job Description: Strong CSC product experience and knowledge essential with both systems and processes. Demonstrated understanding of Customer Service Delivery goals and able to…

Company: American Express
Hiring Organization: American Express
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


Taiwan Market Online Customer Service Specialist (KL Sentral)

Date: 2019-09-22 (New)

Job Description: Have prior Customer Service experience. Familiarity with customer support services like Zendesk etc preferred. Fresh Graduated is welcome to apply.

Company: Sellbytel Malaysia
Hiring Organization: Sellbytel Malaysia
Salary: TBD
Location: Brickfields
Street Address: TBD

Locality: Brickfields
Region: disclosed when applied
Postal code: disclosed when applied


Job Details


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Data as of 2019-09-22 (New) with id 0.

If you are switching jobs: Industry experts state that whenever you inform your superiors that you will be leaving your job, the path back is most probably gone. In this case, an imaginary range is transformed that completely changes the business's relationships and environment. Once you leave the company you will most probably replaced by another person fairly quickly.