Team Leader Call Centre Jobs in Malaysia

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Team Manager, Contact Centre (HUB)

Date: 2023-12-02 (Cached)

Job Description: Work closely with cross-functional teams and leaders across many levels of management to deliver positive outcomes.

Company: OCBC Bank
Hiring Organization: OCBC Bank
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Aeon Digital Bank - Contact Centre Team Leader

Date: 2023-12-02 (Cached)

Job Description: Manage a team of contact centre representatives to ensure that all customer inquiries are handled promptly, efficiently and with a high level of quality.

Company: AEON Credit Service (M) Berhad
Hiring Organization: AEON Credit Service (M) Berhad
Salary: TBD
Location: Bangsar South
Street Address: TBD

Locality: Bangsar South
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Emergency Response Advisor

Date: 2023-12-02 (Cached)

Job Description: 6.To ensure activity alignment of coordination and response to all technical rescue, medical, and HAZMAT calls as well as demonstrate knowledge and competency…

Company: Shell
Hiring Organization: Shell
Salary: TBD
Location: Bintulu
Street Address: TBD

Locality: Bintulu
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Centres, Analyst

Date: 2023-12-02 (Cached)

Job Description: Coordinate customer survey with marketing team and develop improvement plans in response to customer survey. Resolve customer claims and complaints.

Company: AIA
Hiring Organization: AIA
Salary: TBD
Location: Kota Bharu
Street Address: TBD

Locality: Kota Bharu
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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Executive, Contact Centre

Date: 2023-12-02 (Cached)

Job Description: Experience in handling international calls will be an added advantage. Financial – Ensure the team achieves Service Level Agreements (SLA) and maintain cost…

Company: Prudential plc
Hiring Organization: Prudential plc
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Client Centre Executive

Date: 2023-12-02 (Cached)

Job Description: Work closely with team leader to develop and implement sales plan to achieve targets and drive client engagement. Closure and wrap up done as per set standards.

Company: Standard Chartered
Hiring Organization: Standard Chartered
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Senior Manager Client Care Centre

Date: 2023-12-02 (Cached)

Job Description: Manage, motivate and train staff and team leaders to ensure performance is optimized. Supervise the incoming call handling team to ensure consistent delivery of…

Company: Standard Chartered
Hiring Organization: Standard Chartered
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Care Centre Agent

Date: 2023-12-02 (Cached)

Job Description: Experience in a customer facing role, preferably in a customer support function or a contact centre environment managing calls and emails.

Company: IKEA
Hiring Organization: IKEA
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Reservations Agent (Cluster Role)

Date: 2023-12-02 (Cached)

Job Description: Capture sales from in-coming reservations calls and coordinate details of each reservation. In addition, he/she must be a willing team player, comfortable with…

Company: Four Seasons
Hiring Organization: Four Seasons
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Senior Client Centre Executive

Date: 2023-12-02 (Cached)

Job Description: Support team leader to drive learning and high performance within the team. Work closely with team leader to develop and implement sales plan to achieve targets…

Company: Standard Chartered
Hiring Organization: Standard Chartered
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Care Centre Agent

Date: 2023-12-02 (Cached)

Job Description: Experience in a customer facing role, preferably in a customer support function or a contact centre environment managing calls and emails.

Company: Ikano-Retail
Hiring Organization: Ikano-Retail
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Data Center Operations Technician

Date: 2023-12-02 (Cached)

Job Description: Amazon Web Services (AWS) is a fast-paced technology company and a data centre industry leader. This position entails hardware and network diagnostics, physical…

Company: Amazon Data Services Malaysia Sdn. Bhd.
Hiring Organization: Amazon Data Services Malaysia Sdn. Bhd.
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Security Personnel

Date: 2023-12-02 (Cached)

Job Description: Communicate effectively with team members in the area. Contact checking on all service team members attending the guest rooms.

Company: Hilton
Hiring Organization: Hilton
Salary: TBD
Location: Kota Kinabalu
Street Address: TBD

Locality: Kota Kinabalu
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



PSA PACS | Executive, Contact Centre

Date: 2023-12-02 (Cached)

Job Description: Experience in handling international calls will be an added advantage. Financial – Ensure the team achieves Service Level Agreements (SLA) and maintain cost…

Company: Prudential plc
Hiring Organization: Prudential plc
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Chief of Staff, Asia Pacific

Date: 2023-12-02 (Cached)

Job Description: Manages regional team calls and the regional team calendar, developing and delivering on a scope and sequence to support team learning and collaboration.

Company: Teach For All
Hiring Organization: Teach For All
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Senior Analyst Collection (8pm to 5am)

Date: 2023-12-02 (Cached)

Job Description: Manage daily inbound calls from stakeholders to address queries. Manage daily order releases and partnering with Credit team.

Company: Michael Page
Hiring Organization: Michael Page
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



AVP Operations - Reconciliations

Date: 2023-12-02 (Cached)

Job Description: Teamwork — Ensure effective as a team member as well as a team leader — when delegated tasks provide succinct updates and deliver on schedule.

Company: HSBC
Hiring Organization: HSBC
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Senior VP, Contact Centre (Bank)

Date: 2023-12-02 (Cached)

Job Description: A reputable and well-established financial institution with a strong presence in Asia is committed to sustainable growth and responsible business practices.

Company: Michael Page
Hiring Organization: Michael Page
Salary: TBD
Location: Malaysia
Street Address: TBD

Locality: Malaysia
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



HRSS Associate (Mandarin and Cantonese speaking)

Date: 2023-12-02 (Cached)

Job Description: We are seeking Mandarin and Cantonese speaking HR Shared Services Associates (Data Management and Colleague Support) for our newly setup HR Shared Services hub…

Company: Otis
Hiring Organization: Otis
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Customer Service - Trainer

Date: 2023-12-02 (Cached)

Job Description: Outstanding communication and speaking skills with internal and external teams. Evaluate trainees, identify weaknesses, and prepare personalised training…

Company: Michael Page
Hiring Organization: Michael Page
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Delivery Centre, Business Process Solution (Associate / Senior)

Date: 2023-12-02 (Cached)

Job Description: Assist in preparation of the investor related report or activities, including preparation of capital call notices, NAV or Partners’ Capital statement as well as…

Company: Deloitte
Hiring Organization: Deloitte
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



SENIOR, CLIENT CARE EXECUTIVES

Date: 2023-12-02 (Cached)

Job Description: Support team leader to drive learning and high performance within the team. Work closely with team leader to develop and implement sales plan to achieve targets…

Company: Standard Chartered
Hiring Organization: Standard Chartered
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Senior Analyst, Business Surveillance

Date: 2023-12-02 (Cached)

Job Description: Support independent control activities, including witness call-back process, account reactivation and other static data changes.

Company: Royal Bank of Canada
Hiring Organization: Royal Bank of Canada
Salary: TBD
Location: Cyberjaya
Street Address: TBD

Locality: Cyberjaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Senior HRSS Associate (Japanese Speaking)

Date: 2023-12-02 (Cached)

Job Description: We are seeking Japanese-speaking HR Shared Services Associates (Data Management and Colleague Support) for our newly setup HR Shared Services hub based in…

Company: Otis
Hiring Organization: Otis
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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