Head Of Customer Experience Malaysia Jobs in Malaysia

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Head of Customer Support APAC

Date: 2023-12-03 (Cached)

Job Description: Enhanced experience working in Customer support CRM systems. Manage full-scale high-frequency contact center/customer support operations in all assigned…

Company: InDrive
Hiring Organization: inDrive
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details




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Head of Malaysia Regional Delivery Centre

Date: 2023-12-03 (Cached)

Job Description: Work collaboratively with the customers to solve end-user challenges and issues, ensuring specific policies, practices and procedures are adhered to and highest…

Company: Menrva Group
Hiring Organization: Menrva Group
Salary: TBD
Location: Malaysia
Street Address: TBD

Locality: Malaysia
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



VP, Customer Experience-Customer Care

Date: 2023-12-03 (Cached)

Job Description: Lead a regional team to analyze customer experience issues and opportunities and drive customer experience initiatives across the company.

Company: Lazada
Hiring Organization: Lazada
Salary: TBD
Location: Malaysia
Street Address: TBD

Locality: Malaysia
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of Procure To Pay Kuala Lumpur Hub

Date: 2023-12-03 (Cached)

Job Description: Extensive proven hands-on experience in Procure To Pay processes in an international, multicultural, complex environment (essential) with 10-15 years…

Company: Sanofi
Hiring Organization: Sanofi
Salary: TBD
Location: Petaling Jaya
Street Address: TBD

Locality: Petaling Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of Projects

Date: 2023-12-03 (Cached)

Job Description: Internal and external customer management. Proven experience of running a P&L. Ensure effective solutions which meet quality expectations can be delivered to…

Company: CBRE
Hiring Organization: CBRE
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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Executive, Customer Success

Date: 2023-12-03 (Cached)

Job Description: At least 1 year experience in customer service. Act as the merchant advocate, providing constant feedback with internal teams to improve the customer experience…

Company: AirAsia
Hiring Organization: AirAsia
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of Legal

Date: 2023-12-03 (Cached)

Job Description: At least 15 years of working experience is needed in the field. Minimum 5 years of experience in handling leadership of a team.

Company: Tune Protect Group
Hiring Organization: Tune Protect Group
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of Shared Services Centre

Date: 2023-12-03 (Cached)

Job Description: At least 12 years of relevant work experience. Managing Shared Services Center – Record to report, Customer Invoicing, Cash application, Vendor Invoice…

Company: PropertyGuru Pte Ltd
Hiring Organization: PropertyGuru Pte Ltd
Salary: TBD
Location: Malaysia
Street Address: TBD

Locality: Malaysia
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Executive, Tracer

Date: 2023-12-03 (Cached)

Job Description: Keep customers informed with proactive updates on the status of missing cargo. Flexibility to work on special projects or accommodate customer demands as needed…

Company: AirAsia
Hiring Organization: AirAsia
Salary: TBD
Location: Sepang
Street Address: TBD

Locality: Sepang
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Card Processing Operations Centre

Date: 2023-12-03 (Cached)

Job Description: Creation of new customer dispute cases. Preferably 1 to 2 years working experience. Contact customers for requested supporting documents or information.

Company: United Overseas Bank (Malaysia) Bhd
Hiring Organization: United Overseas Bank (Malaysia) Bhd
Salary: TBD
Location: Selangor
Street Address: TBD

Locality: Selangor
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of BM Content – Lobak Merah (B. Malaysia)

Date: 2023-12-03 (Cached)

Job Description: Collaborates with commercial stakeholders to create new global Analytical content opportunities to drive the customer experience forward; liaises regularly with…

Company: INFLUASIA
Hiring Organization: INFLUASIA
Salary: TBD
Location: KL Eco City
Street Address: TBD

Locality: KL Eco City
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Global Head of Safety Support

Date: 2023-12-03 (Cached)

Job Description: 7+ years of experience in operations management, user support operations, user experience, BPO, etc. Previous experience working in Trust & Safety, customer…

Company: TikTok
Hiring Organization: TikTok
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head-Support NACI SEA

Date: 2023-12-03 (Cached)

Job Description: From a customer perspective, with focus on the quality and the efficiency of the service delivered to each customer. Customer Network Support Teams (CNS).

Company: Ericsson
Hiring Organization: Ericsson
Salary: TBD
Location: Subang Jaya
Street Address: TBD

Locality: Subang Jaya
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



ED, Head of Retail Technology & Operations

Date: 2023-12-03 (Cached)

Job Description: Minimum of 15 years relevant banking experiences with knowledge of retail technology and operations. Lead and manage multiple teams, including Technology,…

Company: United Overseas Bank (Malaysia) Bhd
Hiring Organization: United Overseas Bank (Malaysia) Bhd
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Branch In-Charge (Paragon Mall)

Date: 2023-12-03 (Cached)

Job Description: To brief the customers about the products and promotions and to convert new customers to loyal customers. Cash handling experience is highly preferred.

Company: Ria
Hiring Organization: Ria
Salary: TBD
Location: Johor Bahru
Street Address: TBD

Locality: Johor Bahru
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of HR

Date: 2023-12-03 (Cached)

Job Description: A competitive compensation package, including benefits and growth opportunities. Develop and execute HR strategies that align with the company's overall goals…

Company: Michael Page
Hiring Organization: Michael Page
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head, Commercial Country

Date: 2023-12-03 (Cached)

Job Description: More than 8 years experience in similar commercial roles; start up experience is a plus. Regional sales/commercial experience in the country or other SEA…

Company: AirAsia
Hiring Organization: AirAsia
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of Product Management

Date: 2023-12-03 (Cached)

Job Description: Prioritize features request based on business impact, customer value, and resource availability. Foster a strong partnership with engineering to balance…

Company: Fave Group Pte Ltd
Hiring Organization: Fave Group Pte Ltd
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of Customer Journey

Date: 2023-12-03 (Cached)

Job Description: The Head of Customer Journey is in charge of delivering the “ultimate customer journey”, from onboarding to fulfillment, cross sell and upsell, utilizing…

Company: Hong Leong Bank
Hiring Organization: Hong Leong Bank
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Human Resources Manager (167542)

Date: 2023-12-03 (Cached)

Job Description: At least 5 years of relevant experience in human resources or related fields in a managerial capacity. The main objective of an HR Manager is to ensure that the…

Company: Shangri-La Hotels
Hiring Organization: Shangri-La Hotels
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of Personal Insurance Claims - Travel/PA/EW

Date: 2023-12-03 (Cached)

Job Description: General Insurance offers a broad range of products to customers through. Head of Personal Insurance Claims - Travel/PA/EW.

Company: AIG
Hiring Organization: AIG
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of R&D

Date: 2023-12-03 (Cached)

Job Description: Rigorous Quality Control: Uphold consistent quality to meet customer expectations and uphold product safety. Customer Relations: Foster continuous liaison with…

Company: Monroe Consulting Group
Hiring Organization: Monroe Consulting Group
Salary: TBD
Location: Malaysia
Street Address: TBD

Locality: Malaysia
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of Finance (F&B)

Date: 2023-12-03 (Cached)

Job Description: Minimum 10 years' experience within the field of Accountancy and Finance. With a strong market presence and customer loyalty, this company stands out for its…

Company: Hays
Hiring Organization: Hays
Salary: TBD
Location: Malaysia
Street Address: TBD

Locality: Malaysia
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



Head of Sales (MY)

Date: 2023-12-03 (Cached)

Job Description: 6+ years of experience in B2B sales/merchant acquiring/business development. You will lead a team across sales, BD and customer success and be responsible for…

Company: Qashier
Hiring Organization: Qashier
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



SO, Customer Service Officer

Date: 2023-12-03 (Cached)

Job Description: Proactively identifying, researching and gathering feedback from customers to improve and enhance customer’s experience.

Company: United Overseas Bank (Malaysia) Bhd
Hiring Organization: United Overseas Bank (Malaysia) Bhd
Salary: TBD
Location: Kuala Lumpur
Street Address: TBD

Locality: Kuala Lumpur
Region: disclosed when applied
Postal code: disclosed when applied


Job Details



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